This Refund Policy outlines the terms under which refunds may be issued for services provided by Zuplin.
Subscription Fees
All subscription payments are non-refundable, except in cases of proven billing errors.
Usage-Based Charges
Charges related to messaging (coins) are non-refundable once they have been consumed.
Exceptional Cases
Refunds may be considered on a case-by-case basis at Zuplin’s discretion.